Privacy Policy
Last updated: February 1, 2026
Your privacy is critically important to us. This policy details how Tulify collects, uses, and protects your data when you use our API platform.
1. Information We Collect
We collect information to provide better services to all our users.
Information You Provide
- Account details (Name, Email, Company)
- Billing information
- Support communications
- KYC/Compliance documents
Automated Collection
- API usage logs and metrics
- Device and IP information
- Performance cookies
- Error reports
2. How We Use Your Data
We strictly use your data to:
- Process and validate API transactions.
- Authenticate your identity and prevent fraud.
- Improve our platform's performance and reliability.
- Send important service updates and billing notifications.
- Comply with legal obligations (e.g., Anti-Money Laundering laws).
3. Data Sharing
We do not sell your personal data. We only share data with:
- Service Providers: Cloud hosting (AWS), payment processors, and analytics tools who are bound by confidentiality agreements.
- Legal Authorities: If required by law, court order, or government regulation.
4. Data Security
We employ bank-grade security measures:
- Encryption: TLS 1.3 for data in transit and AES-256 for data at rest.
- Access Control: Strict role-based access control (RBAC) for our internal teams.
- Audits: Regular security audits and penetration testing.
5. Data Retention
We retain your data only as long as necessary.
- Active Accounts: Retained for the lifetime of your account.
- Deleted Accounts: Retained for 7 years as required by financial regulations, then permanently deleted.
- API Logs: Retained for 90 days for debugging purposes.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact our Data Protection Officer.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@tulify.com.ng